Although its uncommon for any errors to occur once we complete a website, script or project, We cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.
The website, graphics and any programming code remain the property of Matthew Dean until all outstanding invoices are paid in full. Special scripts and functions will remain property of matthewdean unless an agreement states otherwise.
We cannot take responsibility for any copyright infringements caused by content submitted by the client. I reserve the right to refuse content of a copyrighted nature unless adequate proof is given of permission to use such content.
We will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.
A non-refundable deposit of 25% is required with all projects before any design work will be carried out.
Once a project has been completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed that the project has been completed to the clients satisfaction and no refunds can be offered. We do offer discounted updates for a month after completion to allow for any final minor amendments that may be required.
Any amendments to a website project that differ from the original quote will be charged at an hourly rate and added into the final invoice. To avoid any surprises with your invoice please make sure when making changes that you find out if the changes will be charged hourly or included with the original quote.
Any further amendments to a website after the first month of a project completion will be charged at a minimum time of 2 hours work full rate regardless on the amount of work required.
Payments are required as soon as client receives an invoice and must be made within 30 days. Failure to do so will result in legal action along with instant removal of website.
We do not share or sell any of your details with third party companies, without your express permission and we will only email you or contact you about work related matters or following up recent work.
By agreeing to your quote you are agreeing to these terms.
Any further questions regarding terms please contact us now.